Privacy Policy
Last updated: September 5, 2024
1. Introduction
MidwayResource ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy details the methods we employ to gather, manage, divulge, and protect your data when you visit our website midwayresource.site or engage in our yacht charter offerings.
Your use of our services implies agreement to the practices described in this document. This policy is crafted in adherence to relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.
2. Information We Collect
2.1 Personal Information
We acquire personal data that you furnish to us voluntarily when you:
- Reserve a yacht charter
- Connect with us via our website or by phone
- Sign up for our newsletter
- Complete forms on our website
- Engage in surveys or contests
Such information may encompass:
- Name and contact details (email, phone, address)
- Financial details (processed with security by third-party services)
- Yacht charter preferences and needs
- Contact details for emergencies
- Specifics regarding dietary needs or health-related details (if supplied)
2.2 Information Collected Automatically
As you navigate our website, we automatically gather certain data about your device and browsing habits:
- IP address and geographic data
- Web browser type and its version
- Visited pages and the duration of your visit
- Sites that directed you to ours
- Details about your device (model, screen size, etc.)
2.3 Cookies and Similar Technologies
We utilize cookies and analogous technologies to amplify your experience on our website. These tools are useful for:
- Remembering user preferences
- Analyzing website operation and traffic
- Delivering customized content
- Enhancing our offerings
Your browser settings or our cookie consent feature allows you to adjust cookie use.
3. Usage of Your Data
The objectives for which we harness the information we collect are:
- Provision of Services: To execute yacht charters, process reservations, and communicate with you regarding your bookings
- Client Assistance: To address your inquiries and offer support when needed
- Transaction Processing: To manage financial transactions and billing
- Safety & Security: To ensure operational security and prevent deceptive activities
- Promotions: To send marketing materials and updates, subject to your approval
- Enhancement of our Website: To evaluate usage statistics and boost our online platform
- Adherence to Law: To comply with legal and regulatory mandates
4. Sharing and Disclosure of Information
Your personal information is not sold, exchanged, or leased to third parties. However, we may share your data under the following situations:
4.1 Third-Party Services
Data may be shared with vetted third-party providers who help us with: payment facilitation; web hosting and maintenance; electronic mail advertising; traffic and performance analysis; customer service.
4.2 Compliance with Legal Obligations
We might disclose your information if mandated by the law or to comply with legal processes, court directives, emergencies, or to investigate suspected fraudulent or illicit activities.
4.3 Business Reorganizations
Your information could be transferred in the case of a business merger, purchase, or asset sale, as part of the transaction.
5. Data Protection
We take reasonable steps, including technical and managerial strategies, to secure your personal data from unauthorized access, modification, disclosure, or destruction. Such measures involve encryption, secured servers, access regulation, consistent reviews, and educating our staff.
However, we must acknowledge that no digital transmission or storage method is fail-safe. Thus, we cannot provide an outright guarantee for the security of your data.
6. Retention of Data
Your personal data is kept only for as long as is needed for the stated purposes or as mandated by law. Common retention periods are:
- Charter bookings: 7 years for tax and legal reasons
- Marketing correspondence: until you choose to opt out or delete your information
- Website analytics data: 26 months
- Customer service records: 3 years following the last interaction
7. Your Rights and Options
You are entitled to rights which include requesting access, making corrections, erasing data (according to legal constraints), moving data, opting out of marketing, and controlling cookies. To exercise these rights, please reach out to us using the details provided below.
8. External Services
8.1 Web Analytics
We use web analysis services to monitor site usage. You may opt-out with specific browser add-ons.
8.2 Social Media Platforms
Our website includes links to social media with their respective privacy policies.
8.3 Payment Processors
Financial transactions are handled by third-party processors adhering to PCI DSS requirements.
9. Global Data Transfers
We may process your information in other countries different from Spain, applying suitable measures in line with applicable data protection laws.
10. Protection of Minors
We do not intentionally gather data from children below the age of 13. If we discover that such data has been provided to us, we will take immediate action to remove it.
11. Updates to this Privacy Policy
Changes to this Privacy Policy may occur in response to new practices or legal demands. Such changes will be notified on our website, and by contacting registered users via email or through a notice on our platform. Your continued use post these updates will represent your agreement to the changes.
12. Contacting Us
Should you have inquiries about this Privacy Policy or our treatment of data, please make contact with us:
MidwayResource — Privacy Officer
Port Vell Marina
Barcelona 08039
Spain
Telephone: +34 932 21 00 07
Electronic Mail: privacy@midwayresource.site
13. Adherence to Advertising User Consent Policies
We observe the user consent policies of online advertising services. You can modify your consent to cookies and tracking at any time via our website's settings.